Ostrich customer service

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Viator Tour - www.viator.com
★★★☆☆
2.8
From 97 reviews
42.0% of users recommend this

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Detsharon's review of Viator Tour - www.viator.com

“Ostrich customer service”

★☆☆☆☆

written by Detsharon on 10/11/2017

Worst customer service when I contacted them after a tour in Rome. No follow up at all and on hold for hours. I would compare them to an ostrich sticking their head in the sand to ignore an issue.

  • Customer service

  • Travel Experience

  • Value For Money

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