written by on 15/07/2017
We booked a Punta Cana tour via Viator. The tour operator did not arrive on the scheduled time. We left and purchased another tour just to spend our time. We asked for a refund but were not refunded the amount. They said that operator arrived 10 minutes late and we were flagged for a no show. Worst experience in a tour. Will not used Viator again nor will I recommend it to anyone I know.
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