Customer first

4.4 / 5
92% of users recommend this

Guest's review of Wimdu -


“Customer first”

Written on: 30/12/2013

My host, after a long wait, suggested replacing the booked apartment because it was no longer available!
Wimdu staff realized that the new conditions would not meet my needs and canceled the reservation, refunded the amounts paid.
I liked the speed with which the team answered the request of cancellation.
From the little time available, I opted to stay in a hotel.
Next trip'll opt for Wimdu again

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