written by on 21/11/2017
Just like most of you I got trapped by a Wowcher deal - I can’t believe this thing is still legal. What in earth are regulators doing! I went through about 20 reviews on here an they are all more or less identical. What are potential breaches:
1. Misleading advertising carried out by Groupon and Wowcher stating that it’s a ‘deal’ and we are making a ‘saving’ where in reality they just pick the cheapest hotels and flights plus add a 50%-100% profit margin and on you go to your bargain holiday
2. There’s definitely a Misrepresentation, defined as ‘The Misrepresentation Act exists to protect consumers from false or fraudulent claims that induce you into buying something or entering into a contract. It also allows you to claim damages.’ in consumer law
3. High pressure selling, which is also now illegal. Remember when those weekender breaks agents pushed you into getting that ‘other flight’ or ‘other destination’ for supplementary charge? Also trying to call at most inconvenient times, like during the office hours, to make sure we don’t think it through. Another one is saying that if I don’t agree now, I might not get such a good deal, which leaves me no time to check what is it I’m actually getting!
I never heared of the travel agents that tells you to Agree to their ‘deal’ before they disclose how awful that Super expensive hotel is going to be.
Anyway, I don’t believe I’ll get my money back, which is upsetting that in the modern day this is still happening but am going to take it to all institutions that I know deal with these kind of claims/complaints.
As rated by our community of reviewers
3Macs's Comment
Written on: 10/12/2017
i have had the same experience, Booked a hotel next to the Vatican to discover its 2 miles away and I'm travelling with my disabled daughter. They didn't give a dam. I also had to confirm booking before discovering where hotel was
Oma001's Comment
Written on: 12/08/2023
I’ve had this same exact experience you described, 6 years later after your review. I wonder why they are still getting way with this such act.
Amandaorgan's Comment
Written on: 18/11/2019
I was due to go to Venice this week and even though the place is still under state emergency Weekend breaks don't accept any reason for me cancelling. Modern day Pirates!