written by on 17/01/2013
I would not use Weekender Breaks again because having paid for a GroupOn voucher I was unable to use it or get a refund because I could not contact them. I phoned and emailed several times and each time they said someone would call me back but it never happened. Finally when I managed to keep them on the phone they told me that I would only be able to travel if I paid a £50 supplement per person. Once again they said they would call me back to confirm but they never did. No trip for me. Lesson learned...
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Shubhang's Comment
Written on: 22/01/2013
Dear customer
We are sorry to hear about your recent experience with our company. If you can please email me your contact details at [email protected] I will try my best to resolve the matter as per your satisfaction.
regards
Shubhang Gupta
Manager