car rental night mare

Tropical Sky www.tropicalsky.co.uk
★★★★★
4.6
92.0% of users recommend this

dmarie2204's review of Tropical Sky www.tropicalsky.co.uk

“car rental night mare ”

★★★☆☆

written by dmarie2204 on 07/07/2015

Been using tropical for 5 year many trips booked. Thus time I had a nightmare with dollar car rental. Tropical sky told me on the documents I needed 100/200 dollars available on my card for security deposit for car. When I got there they wanted 400 dollars so I got no car spent 270 euro ringing tropical, was told I wasn't a high priority when a manager did call me back he was very nice and tried very hard to help me and assured me I would be compensated for taxis and phone bill (be interesting to see if this happens!)
In the end I had to rent a car from another company. If tropical had said 400 dollars was needed none of this mess would of happened.

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