written by dmarie2204 on 07/07/2015
Been using tropical for 5 year many trips booked. Thus time I had a nightmare with dollar car rental. Tropical sky told me on the documents I needed 100/200 dollars available on my card for security deposit for car. When I got there they wanted 400 dollars so I got no car spent 270 euro ringing tropical, was told I wasn't a high priority when a manager did call me back he was very nice and tried very hard to help me and assured me I would be compensated for taxis and phone bill (be interesting to see if this happens!)
In the end I had to rent a car from another company. If tropical had said 400 dollars was needed none of this mess would of happened.
As rated by our community of reviewers