Holiday from Hell

4.6 / 5
92% of users recommend this

rgee's review of Tropical Sky


“Holiday from Hell”

Written on: 29/05/2013 by rgee (1 review written)

Poor quality hotels, bad location. useless tour guide gave us no help. his comment was [ it was a 2 star tour aimed at the lower end of the market
3 hotel changes to low quality hotels in isolated locations.
If we had known of these changes we would not have booked the holiday with you.
It was misrepresentation , and we are sending a written complaint in to your self`s we are also contacting trading standards and bbc tv don't get done in the sun. if no response from you within 28 days

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Tropicalsky's Response to rgee's Review

Written on: 03/06/2013

Good afternoon rgee. Thank you for leaving your review. So we can investigate further, please can you confirm the name of the hotel booked and arrival date. Regards. Tropical Sky.

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Rgee's reply to Tropicalsky's Comment

Written on: 03/06/2013

The Doubletree New York , !0 May

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Tropicalsky's reply to Rgee's Comment

Written on: 03/06/2013

Thank you for clarifying. We have liaised with our North America product team and your communication relating to the hotel is with us and being investigated. Regards

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