Travelbag Asia - www.travelbagasia.co.uk

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Latest Reviews

“Flight Only”

★★★★★

written by lazzagom on 23/10/2015

Excellent prices, would recommend. Only used for flight only, but looking at the site a wide array of hotels available, all at good prices.

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“AWFUL experience... booking and customer service”

★☆☆☆☆

written by on 10/05/2015

Booked our honeymoon to Singapore and Vietnam with Travelbag last month... AWFUL experience. Despite specifically requesting direct flights, they booked us on an indirect flight. Watch out - the small print on the documentation (that they didn't actually send to us until we complained!! ...due to being served by an inexperienced trainee who LIED about our booking details despite us confirming details with him!!) states that 'direct' flights can sometimes be 'indirect' - RIDICULOUS!! They apologised on behalf of the inexperienced trainee who booked our holiday in the High St Kensington branch... but this is INEXCUSABLE. Tried to sort it out for our return journey home while in Vietnam but Customer Services said that as we were on holiday that it was up to the branch who were USELESS. The Manager of the High St Kensington branch made personal and offensive comments, which we complained about. All we received was a 'sorry. Sometimes a simply sorry doesn't cut it.. you ruined our honeymoon!! No offer of compensation despite them apologising for about 5 different things that ruined our Honeymoon! Travelbag needs to sort it's Customer Service out - AVOID!

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“Waste of time”

★☆☆☆☆

written by colind960 on 12/10/2013

I have spent 5 days trying to book a holiday for my wifes 50th birthday and have been unable to do so due to the inabillity of this company to send me an itinery, reply to emails or phonecalls and provide wrong email addresses I wouldn't touch them with a bargepole!!!

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“Bangkok”

★★★★★

written by on 15/05/2013

We booked a hotel and flight to bangkok for 4 nights for work purposes with Travelbag. They were professional throughout and easy to contact. Very happy with the service and will use them again.

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“Ideal way to go about things”

★★★★★

written by on 07/03/2013

Booked with Travelbag Asia and everything was perfect. Staff so nice and price great. Perfect combination.

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“Excellent and Reliable”

★★★★★

written by jimbobrown on 05/03/2013

Used Travelbag and Travelbag Asia a few times now and can commend them on their excellent (staff, price, punctual paperwork) and reliable (never had cause to use their customer service department as i havent had any issues. Very good and the standard bearer for online travel agents.

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“All you could ask for”

★★★★★

written by on 04/03/2013

We hadnt used Travelbag Asia previously and were initially amazed to see a company that had 100% positive feedback on here must be a record! As for many people it seems, they were great with us and really make good service an art form. Will certainly be booking again.

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“Safe as houses”

★★★★★

written by on 04/03/2013

Booking with Travelbag Asia gives your the confidence of booking with a reputable large company. Ive previously lost money when a firm i booked with went bust. Easier and safer to book with the real experts and feel confident

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“Great to deal with”

★★★★★

written by on 04/03/2013

We have used Travelbag Asia quite a few times and very happy with the service we get. The last one we booked had quite a few changes and they were great in helping us get it all sorted

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“Easy Ammendment”

★★★★★

written by on 01/03/2013

Thanks to Travelbag Asia who made our slight amendment on our return flight back from Bangkok very easy and trouble free. We needed a couple of extra days for family reasons and it was all done in one 10 minute phone call. Excellent customer service.

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“Great Price”

★★★★★

written by on 01/03/2013

Booked with Travelbag Asia as they had a really cheap price on our Bangkok flights. Staff were brilliant with us too, cant recommend highly enough.

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“Booked a Sydney hotel”

★★★★★

written by on 28/02/2013

Great for accomodation only bookings. Booked a Sydney hotel that was sold out everywhere else, impressive stuff.

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“Slick”

★★★★★

written by on 28/02/2013

From the first time you speak to them, you realise this is a pretty slick operation. Polite staff, unbelievable knowledge and cheapest prices i could find. They appear to have it all. Very happy so far, will let you know should anything not be as good as they make out.

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“All aspects fine”

★★★★★

written by on 28/02/2013

Every bit of my holiday booking with Travelbag Asia was absolutely fine, courteous staff, prompt emails and great price. Defo recommend.

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“Brilliant Customer Sevice”

★★★★★

written by on 26/02/2013

Thank you to Travelbag Asia for arranging our holiday - all arrangements were good and the tour in Norther Thailand was great, and we are more than pleased with Travelbag. What really stood out is the exceptional service you provided when flights and hotels had to be changed as a result of my wife's fall and broken wrist on the first night of our holiday. Their help on that Saturday 26 January was invaluable and much appreciated(shame our travel insurance company couldnt have been similarly helpful!!) - we are not that widely travelled and the situation was somewhat daunting but thanks to their personal help we were able to sort things out and rescue most aspects of our holiday whilst fitting in required hospital visit the following Saturday.

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“Recommended”

★★★★★

written by sonnylis on 26/02/2013

Definitely recommend Travelbag Asia to anyone thinking of booking a holiday to that part of the world. I booked flights and had a phone call to say that 3 days car hire was included absolutely free of charge!

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“Very good”

★★★★★

written by on 26/02/2013

Very happy with our booking to Bangkok and Bali. Staff very helpful and everything arrives promptly. Thank you.

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“Customer friendly”

★★★★★

written by on 26/02/2013

Very customer focused and nothing too much trouble

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“Holiday Booking”

★★★★★

written by on 22/02/2013

We were very impressed by the speed and efficiency with which [name removed] dealt with our holiday booking.

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“Friendly and helpful”

★★★★★

written by on 22/02/2013

I booked our holiday with Travelbag Asia yesterday, the price they quoted was the best one i found, [name removed] was very helpful and knew her stuff. i will make Travelbag Asia my first call when im next looking to get away.

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