written by lazzagom on 23/10/2015
Excellent prices, would recommend. Only used for flight only, but looking at the site a wide array of hotels available, all at good prices.
written by on 10/05/2015
Booked our honeymoon to Singapore and Vietnam with Travelbag last month... AWFUL experience. Despite specifically requesting direct flights, they booked us on an indirect flight. Watch out - the small print on the documentation (that they didn't actually send to us until we complained!! ...due to being served by an inexperienced trainee who LIED about our booking details despite us confirming details with him!!) states that 'direct' flights can sometimes be 'indirect' - RIDICULOUS!! They apologised on behalf of the inexperienced trainee who booked our holiday in the High St Kensington branch... but this is INEXCUSABLE. Tried to sort it out for our return journey home while in Vietnam but Customer Services said that as we were on holiday that it was up to the branch who were USELESS. The Manager of the High St Kensington branch made personal and offensive comments, which we complained about. All we received was a 'sorry. Sometimes a simply sorry doesn't cut it.. you ruined our honeymoon!! No offer of compensation despite them apologising for about 5 different things that ruined our Honeymoon! Travelbag needs to sort it's Customer Service out - AVOID!
written by colind960 on 12/10/2013
I have spent 5 days trying to book a holiday for my wifes 50th birthday and have been unable to do so due to the inabillity of this company to send me an itinery, reply to emails or phonecalls and provide wrong email addresses I wouldn't touch them with a bargepole!!!
written by on 15/05/2013
We booked a hotel and flight to bangkok for 4 nights for work purposes with Travelbag. They were professional throughout and easy to contact. Very happy with the service and will use them again.
written by on 07/03/2013
Booked with Travelbag Asia and everything was perfect. Staff so nice and price great. Perfect combination.
written by jimbobrown on 05/03/2013
Used Travelbag and Travelbag Asia a few times now and can commend them on their excellent (staff, price, punctual paperwork) and reliable (never had cause to use their customer service department as i havent had any issues. Very good and the standard bearer for online travel agents.
written by on 04/03/2013
We hadnt used Travelbag Asia previously and were initially amazed to see a company that had 100% positive feedback on here must be a record! As for many people it seems, they were great with us and really make good service an art form. Will certainly be booking again.
written by on 04/03/2013
Booking with Travelbag Asia gives your the confidence of booking with a reputable large company. Ive previously lost money when a firm i booked with went bust. Easier and safer to book with the real experts and feel confident
written by on 04/03/2013
We have used Travelbag Asia quite a few times and very happy with the service we get. The last one we booked had quite a few changes and they were great in helping us get it all sorted
written by on 01/03/2013
Thanks to Travelbag Asia who made our slight amendment on our return flight back from Bangkok very easy and trouble free. We needed a couple of extra days for family reasons and it was all done in one 10 minute phone call. Excellent customer service.
written by on 01/03/2013
Booked with Travelbag Asia as they had a really cheap price on our Bangkok flights. Staff were brilliant with us too, cant recommend highly enough.
written by on 28/02/2013
Great for accomodation only bookings. Booked a Sydney hotel that was sold out everywhere else, impressive stuff.
written by on 28/02/2013
From the first time you speak to them, you realise this is a pretty slick operation. Polite staff, unbelievable knowledge and cheapest prices i could find. They appear to have it all. Very happy so far, will let you know should anything not be as good as they make out.
written by on 28/02/2013
Every bit of my holiday booking with Travelbag Asia was absolutely fine, courteous staff, prompt emails and great price. Defo recommend.
written by on 26/02/2013
Thank you to Travelbag Asia for arranging our holiday - all arrangements were good and the tour in Norther Thailand was great, and we are more than pleased with Travelbag. What really stood out is the exceptional service you provided when flights and hotels had to be changed as a result of my wife's fall and broken wrist on the first night of our holiday. Their help on that Saturday 26 January was invaluable and much appreciated(shame our travel insurance company couldnt have been similarly helpful!!) - we are not that widely travelled and the situation was somewhat daunting but thanks to their personal help we were able to sort things out and rescue most aspects of our holiday whilst fitting in required hospital visit the following Saturday.
written by sonnylis on 26/02/2013
Definitely recommend Travelbag Asia to anyone thinking of booking a holiday to that part of the world. I booked flights and had a phone call to say that 3 days car hire was included absolutely free of charge!
written by on 26/02/2013
Very happy with our booking to Bangkok and Bali. Staff very helpful and everything arrives promptly. Thank you.
written by on 26/02/2013
Very customer focused and nothing too much trouble
written by on 22/02/2013
We were very impressed by the speed and efficiency with which [name removed] dealt with our holiday booking.
written by on 22/02/2013
I booked our holiday with Travelbag Asia yesterday, the price they quoted was the best one i found, [name removed] was very helpful and knew her stuff. i will make Travelbag Asia my first call when im next looking to get away.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers