great customer service

3.9 / 5
79% of users recommend this

Guest's review of TravelUp


“great customer service”

Written on: 27/01/2014

I booked my ticket on line on a weekend, so did not expect to receive my e tickets till the Monday. They came through, but unfortunately I was unable to view the tickets, so I emailed your admin on the Monday Morning as concerned and they were sent to me on an attachment within a few hours.
Could not fault the admin.customer relations department.
I will definately be using Travel Up again when I book my next flight

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Replytravelup's Comment

Written on: 31/01/2014

Thank you for your feedback. We are constantly looking to improve our service and we appreciate your comments.
We will be sure to pass your thanks on to customer service department.

We look forward to serving you again in the future.
Travel Up Customer Service Department

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