Fantastic service

3.9 / 5
79% of users recommend this

DebbieKenya's review of TravelUp


“Fantastic service”

Written on: 15/01/2014 by DebbieKenya (1 review written)

After booking a ticket for my son, I realised I had used the wrong email address so his confirmation, itinerary and ticket and gone somewhere else. I called and was amazed to get an actual person on the end of the phone! Thomas Lewis resolved my problem in under 5 minutes and followed up to make sure everything was clear. The best service I've had from an online booking company. Thank you :)

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Replytravelup's Response to DebbieKenya's Review

Written on: 03/02/2014

Thank you for your feedback. We are constantly looking to improve our service and we appreciate your comments.
We will be sure to pass your thanks on to Thomas.

We look forward to serving you again in the future.
Travel Up Customer Service Department

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