very good service

3.9 / 5
79.3% of users recommend this

Guest's review of TravelUp


“very good service ”

Written on: 19/10/2013

At first it was quite scary that there were chances that I could have lost the ticket just for an omitted surname. But after few correspondence it was all sorted and my surname was added at no extra cost which I truly appreciated. Thanks to your empathetic team. I did not like the initial impression that your tickets are absolutely unchangeable no matter what. I think your tickets shoukd be a lot more open to changes and attractions.
matter th3 c the circumstances. I think that

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Replytravelup's Comment

Written on: 21/10/2013

Thank you for your feedback. We are constantly looking to improve our service and we appreciate your comments.

We look forward to serving you again in the future.
Travel Up Customer Service Department

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