John Innes review

3.9 / 5
79.3% of users recommend this

Guest's review of TravelUp


“John Innes review”

Written on: 12/10/2013

I was happy with Jimmy's help and professionalism.My flight changes and cancelation was dealt with very quickly and smoothly. My only concern was that when I initially called to make my changes there wasn't any member of staff other than Jimmy that could deal with my enquiry,and unfortunately he was away from the office and was unable to make the changes until his return the following day.

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Replytravelup's Comment

Written on: 13/10/2013

Thank you for your feedback which is always appreciated, we will be sure to pass your thanks onto Jimmy.

We look forward to serving you again in the future.
Travel Up Customer Service Department

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