3.9 / 5
79% of users recommend this

Guest's review of TravelUp



Written on: 07/10/2013

Recently booked an expensive trip to Rio for the World Cup.
Got best price with Travel up but I made an error with the booking by putting in wrong name.
Expected a real hassle and charge ala fleecyjet amd rypoffair.
Called with some trepidation to finf and immediate response,a quick resolution great communication and NO CHARGE!
Would use them again and again and big thanks to their guy Mark for all his help.

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Replytravelup's Comment

Written on: 09/10/2013

Thank you for your feedback. We are constantly reviewing our customer service levels and appreciate all comments left here.

We shall forward your thanks onto Mark who I am sure will be most grateful. We wish you a fantastic trip!

We look forward to serving you again in the future.
Travel Up Customer Service Department

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