TravelUp Review

3.9 / 5
79.3% of users recommend this

ira1976nov's review of TravelUp


“shoking!!! Not answer emails, not giving money back...”

Written on: 04/10/2013 by ira1976nov (1 review written)

shoking!!! Not answer emails, not giving money back ...Dimple-liar, hiding now, and not answer my calls!!!
This is the worst company I have ever dealt with. Please don't ever use Travelup. The staff are rude, shout at you and put you on hold for no reason costing you a fortune. I can't go into details, but this company are despicable.Travel Up would say that a manager will contact me later, but this never ever happened. I have never seen such disgusting behaviour from any company in my life time. I am now filing an official complaint to ABTA.

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Replytravelup's Response to ira1976nov's Review

Written on: 08/10/2013

We are sorry to hear that you have not received an answer to your email or your refund to date. We would appreciate it if you could forward your email to us again with the subject ReviewCentre172703 so we can respond accordingly. Our service standard is to reply to 97% of all correspondence within 48 hours of receipt.

We look forward to hear from you.
Travel Up Customer Service Department

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