TravelUp Review

3.9 / 5
79% of users recommend this

Guest's review of TravelUp


“This is the worst company I have ever dealt with....”

Written on: 21/09/2013

This is the worst company I have ever dealt with. Please don't ever use Travelup. The staff are rude, shout at you and put you on hold for no reason costing you a fortune. I can't go into details, but this company are despicable. I am taking them to court and have tape recorded conversations.

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Replytravelup's Comment

Written on: 09/10/2013

We are sorry to hear that you feel the level of customer service you have received is below the standard you expect. We want to provide you with the best possible service and when you feel that it fails to meet your expectations it is important for us to know.

Could you kindly forward us your complaint by email with the subject Review Centre 2251415 so we can investigate and reply as soon as possible.

We look forward to hear from you.
Travel Up Customer Service Department

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