Terrible. they will charge you $150 cancellation fee on each passenger in just few hours of making reservation. I read bad reviews about this Traveljunction.ca after booking a flight. My bad, because I didn't check the credibility of this online booking website. Please be aware in making flight reservations.

BEWARE. Unfortunately I cannot give them minus score. They advertise lower price and then five minutes later they call you to tell you that this price is not available and try to sell you the same ticket at a much higher price. Happened to me and my son, twice in the same day with the same story. They will tell you that you cannot cancel and they will not refund your money that you paid and you must pay the difference to purchase the higher price ticket or lose your money. You have been warned, stay away.

On 8 January 2024 I called this company who came up on Google under the heading of Emirates airlines. I spoke to an agent who charged me £680 to upgrade seats on flights to the Far East, which I had booked through a travel agent. After making the payment I became a bit suspicious as he was asking me to give him my OTP, I did not give it to him but the payment still went through. After the call ended I looked for another number for Emirates airlines on Google. When I spoke to an agent it became obvious that the company who I had paid my money to were not Emirates. I was told that no seat upgrades had been done for us and that they could not have been as at the time our tickets had not been issued. I was told that there were very limited extra leg room seats and that I should contact my travel agent to get our tickets issued. When I checked my credit card statement I found out the Travel Junction were who took payment and they were not Emirates airlines has I had been led to believe. I contacted my travel agent and they issued our tickets, I then had to another £500 to Emirates for the extra legroom seats. I contacted Travel Junction and spoke to the same person who I had paid my money to, asking him to return my money to my credit card as he had not not booked the seats. He refused to refund my money telling me that the only thing he could offer me were airline vouchers which I could use within the next year. I refused to accept them telling him that my credit card bill needed paying and that vouchers were of no use to me. He was unsympathetic and would not agree to my refund. As I was becoming very emotional I ended the call.

Horrible experience so far. I understand my tickets are non refundable but I can change the dates and I'm happy to pay change of fair fees. But I've had several emergencies and the dates we can fly are not within a year of the I made my booking so they said they'd rather keep the seats empty, in the current climate it seems completely ignorant to have 2 seats which people could use! It also says this in the tiniest small print. We wanted to book the same time the following year (so the dates are within 1 year of the flights) Booking.com are MUCH more human and transparent. I wouldn't book with Travel Junction again unless we can figure this out.

Please do not use this agency. They cannot be trusted. My experience with Travel Junction has been really bad. We unfortunately had to cancel our flights that we had booked with them to NBO. They promised us that the refund process would take 3-4 months!!! It is now 4 months+ and they continue to state that the refund has been processed but I have not received the refund nor can they tell me the amount that has been refunded. I would advice against using this travel agency to everyone. They can't be believed on what they say!!!!

If I could give negative10 stars I would. I bought 4 international tickets with this company, was given booking code and assurance that I would have an email. 1 week later. no email, my credit card had not been charged, but they had also not contacted me to say my tickets were cancelled. I called a million times and was put on hold for 30 minutes +. finally talked to a manager, who said she would see what she could do about getting me the original quoted tickets for $4800 for 4 people-- but only if I agreed to pay the taxes upfront, and it would be non-refundable. I was desperate at this point and agreed. She promised to call me within 72 hours . No return call. But there was a credit card charge of $1400!!! I called and called and asked for the manager and finally got a hold of her 8 days later. She said that appealing to her adminstrators hadn't worked and that the only way I could get my $1400 was to pay at total of $11800 for the tickets!!! I was floored- what a bad company . I have been disputing this claim since June 2022 EDITED - Travel Junction tried to have my review removed from trustpilot.... but I have proof!!!!!! SO PLEASE reconsider from buying anything from this company, as a result of their terrible money making schemes I paid out thousands more than I should have -- original tickets for 4 people for international flight should have been ~$4900. INstead because I had to wait and deal with all their incompetence flights went up and I ended up having to pay $7200 became apparent that there was no way they were going to honor their initial promise of my original booking flight for $4900. THEN Travel junction refused to return my "deposit" of $1400 SO I ended up paying $3800 more than I should have if they had been honest in the first place. DO NOT USE!!!! Date of experience: 26 May 2022

TravelJunction is I not honest travel agency .Stay away from doing any business with them or You will be very sorry like many people before You based on reviews.They lure clients with low prices and after an hour will call You that price changed and You must pay few hundreds extra for tickets or pay cancellation fee 200 $ per tickets.They ask for sending them photo ID what is outrageous and will never help You with anything if there is a problem.

Vancouver, BC branch: They overcharged. Then charged a penalty. Then claimed for 2 months that they refunded the cancelled ticket costs which never happened. Now they claim there was a "technical problem". No sign of any refund. My bank confirmed that. Their so called managers never return messages. They promised evidence of refund 5 times and never provided any. A bunch of incompetent amateurs. DO NOT deal with them and save yourself a nightmare.

Would not even rate it with one star but have to because unable to proceed otherwise Thinking I was speaking to British Airways to check that my flight on 8 July 2022 to Bologna Italy was still OK, It turned out that I was unsuspectingly speaking to Travel Junction! Still thinking I was speaking to BA I was told the flight was going ahead but there were taxes and landing charges that needed to be paid! I queried this with who I thought was BA and was told that the "E" ticket I had from BA was not valid and that unless I paid a further £155 x2 for my wife and I I would not be allowed to fly. Having already paid £5,000 for our Cruise holiday from Italy I felt I had no choice but to pay up and did so. Because non of this seemed correct I then telephoned BA and was told that no further money was due from me and that the "E" ticket I possessed was indeed valid, furthermore they confirmed that no monies (£310) had been received by them, it had gone into their account! Within an hour of all this happening I contacted AMEX to stop the payment which they did but released it two weeks later to Travel Junction, saying that I had bought a ticket from Travel Junction! Why would I want to by another two tickets when I already had two! The case with AMEX has now been reopened after they heard in writing what they had done. If I do not win with AMEX and get a full refund, I will be taking the case through the Small Claims Court. They will not get away with it. Cheating, unscrupulous, untrustworthy is what they are.

Traveljunction offered an excellent online price for a roundtrip flight from Richmond, Virginia, to Dublin, Ireland, which I ordered. I received the electronic he acknowledgement immediately and a confirmation within about 15-20 minutes. About two hours later, I received an e-mail asking that I telephone a Traveljunction agent (whose English was incomprehensible) because of additional information the company needed from me. He gave me conflicting stories: (1) the return flight (Delta) was no longer available (I checked immediately on the Delta website, and it das still listed), and (2) I could still get the flight already confirmed (I had accepted their online offer, so a binding contract existed), but only for an additional $200. Traveljunction had confirmed my order but had not yet charged my credit card. I received a snippy e-mail from another agent telling me that this meant they could "revoke the offer" (which I had already accepted, so legally, it was too late for the company to revoke). Meanwhile, relying on that agreement, I did not order a ticket advertised by another agency (much more reliable, I have learned). By this tie, that price had substantially increased. Traveljunction promises, but does not deliver. I would never do business again with this agency!

I booked a flight for my daughter to travel on the same flight as I had already booked. Travel junction sent tickets for a different flight. I called and spoke to a guy, he said we’d booked the wrong flight, no way I replied and explained to him that I booked the same flight so my daughter could travel with me. He then offered to get tickets for that flight but at an extra cost of £243. No way I said as this is your mistake not mine, can I have a refund I enquired? Yes at a cost of £74. Again I replied no way this is your mistake not mine can I speak to a supervisor? He came back and said a full refund would be issued. And would take no more than 3 days. Here we are 11 days later and no refund!! I only used these because they were a provider for Skyscanner who I have purchased flights through for years. NEVER USE TRAVEL JUNCTION and I’m now thinking twice before using skyscanner as their customer service team seem to be useless

This is a joke. booked flight at one price. was email and told to call. was told returned flight has changed and was 188 more per person. if i cancelled it was 200 per person. NO NOT use this site.

I travel all the time never seen such a horrible agency /scamers. the minute you purchase your what you think ticket someone will call telling you is not available or you have to pay extra fees...etc game playing so they charge you aroun 700-1000$ more ....

For all customers Who got tricked by this compagnie, write to me on Facebook we will procede with a class action suit for all the refunds not recieved ans the changes if prices. If we can't get what's ours, we will at least ensuite to shut down this compagnie on Canada.

They find you a flight at a decent (not excellent price), then call you with an increase of $400. They promise you seat and luggage included. WRONG. You have to pay $300 more for both. Way more expensive than booking directly from the airlines. Do not fall for it.

Not even worth 1 star. I made the mistake of booking before I read the reviews. ***EVERY NEGATIVE REVIEW IS ACCURATE*** I booked a flight and received an email confirming the reservation, but the sender name only said "INFO" (not a company name). There was no mention of my seat number or anything. So of course I call American Airlines and they had no record of it. I called TravelJunction to cancel and some clown said, "yeah, this woman is working on your reservation." After being put on hold for 3-4 minutes (with no hold music---just silence) a woman said my credit card wasn't charged. I checked my balance AND called Mastercard prior to calling TravelJunction, and they said I was already charged. I tried to tell this to the lady and she hung up on me. *****DO NOT USE THEM!!!!!!!!!!!!!!!!!!********

Just write "travel junction" in Google and you will see how many victims. Please be careful with this company.

Travel Junction hijacked BA's web links and purported to be BA call handlers... Claimed to have booked me on a BA flight but didn't and refused to refund...also said that my credit card was not accepted and I needed to supply another one...had to cancel two cards after getting off the line...BA later told me that no flights had been reserved in my name.

Asked a price, said flight wasn't available and then tried to ask for 50% more money, held the first money hostage and refused to give us a refund. Disgusting. Do not do business with them under any circumstance ! 

They advertise a low price and let you go through the booking process. Think you have paid and got your flight. BUT then the phone rings and the guy says he can't get the airline to confirm the price but he can get you a more expensive one which he has confirmed (by accident) I cancelled the booking and call the Credit card company to block the transaction. Avoid them