Do not use, poor poor poor

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SerenityBentley131's review of Travel Republic - www.travelrepublic.co.uk

★☆☆☆☆

“Do not use, poor poor poor”

Written on: 18/07/2014 by SerenityBentley131 (1 review written)

I unfortunately have had to cancel an upcoming holiday, this includes cancelling a hotel booked through Travel Republic. What a long winded stid process, I have been waiting for almost a week now for them to confirm my cancellation. Having just rung them, and got someone useless (not her fault, obviously only allowed to follow a script) I am still non the wiser about when or if my hotel booking will be cancelled. Another hotel I had to cancel through Expedia, simple, log in, press a button, refund in my account the next day. Who knows when things will be sorted with Travel Republic!! My advice, don't bother using them, terrible.

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