go to ray for cheap flights

4.3 / 5
87% of users recommend this

Guest's review of Travel House UK Ltd. www.travelhouseuk.co.uk


“go to ray for cheap flights”

Written on: 19/09/2013

ray anderson was very helpful in getting me the cheapest flight to the philippines would recommend and would deal with them again.

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Makadi's Comment

Written on: 20/09/2013

I'm sorry but this is the worst Travel agent I have dealt with.

After getting confirmation for a hotel / flight and paying the balance I was then told the next day that the hotel I was told I would be staying in could only give me a room for 5 days of the 2 weeks of my holiday . I have asked Ray to refund me the whole of the balance which was £1487 as I think that he did not keep his side of the contract. I was then accused of wasting his time and costing him money because he could have booked another 5 people a holiday ???? At first Ray sent me emails stating that he will refund my money but now is not replying to my emails asking why the money has not been refunded back in to my account. If there was ever a Travel agent from Hell this one would be at the top of the list.

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Makadi's Comment

Written on: 20/09/2013

Just tried to send an email to the complaints dept at Travel house and it is refusing my comment's !!!!!

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