Travel Center UK Reviews - www.travelcenteruk.co.uk

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Travel Center UK - www.travelcenteruk.co.uk
Travel Center UK - www.travelcenteruk.co.uk

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★☆☆☆☆

“Since booking flights with Travel Center this has been...”

Written on: 13/11/2017 by BenjaminJ01 (1 review written)

Since booking flights with Travel Center this has been the experience so far; - Confirm booking online at low cost advertised price ££ - Receive confirmation email -Receive a phone call 2 hours after making my booking to be told that my flights were no longer available and that I will have to pay an additional £100 to complete the booking. - I reluctantly agreed - A new email confirmation was sent with a message outlining I had to re-confirm my booking 72 hours prior to my flight… Read Full Review

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★☆☆☆☆

“WARNING!!!...DO NOT BOOK WITH TRAVEL CENTER UK!!!”

Written on: 17/08/2017

I booked a 1way ticket for 2 people and needed a flexible 1year validity to be able to rebook at anytime as my return flight was unpredictable. I receive excellent service, but once i made my payment, everything suddenly changed. My bank account was charged an extra 60 odd dollars than originally agreed on with my Travel Consultant blaming my bank with the fee charges. Mind you I used a debit account, which stated that they do not charge fees unless it's a credit card. We agreed on… Read Full Review

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★☆☆☆☆

“Taken money but no tickets.... still waiting for...”

Written on: 09/08/2017 by geMills134 (1 review written)

This has got to be the worse experience I have ever had with a company. I have travelled extensively and booked a lot of flights, this was not what I expected. After booking 4 flights I received a confirmation email and the money was taken from my account, but then we received a phone call asking for more money for my 12 yr old as they classed him as an adult. I queried that the airline (Qatar) actually states he's a teenager and prices between a child and adult, so they said they would speak… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 18/07/2017 by AryanaReynolds (1 review written)

So after booking flights with them, I get a phone call 2 hours later explaining that there has been an unexpected tax hike at Kuala Lumpur airport that they had to pass onto us, the customers. The quoted it was unexpected and would cost us £200 per person extra on top of our original booking. After complaining and getting our money back in full, I decided to ring them again on a different number asking for the same flights. They quoted the higher flight price and when asked about tax hikes… Read Full Review

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★☆☆☆☆

“NEVER USE!!!! ”

Written on: 19/06/2017 by 1SandyV (1 review written)

What a bunch of liars. Do NOT book with this company!! We booked 6 tickets with this company thinking they were good. We had to then cancel 2 tickets due to serious ill health. Every time you call there is a different manager and most importantly a must know about the the company is that they never return your calls if its not about making a booking!!! l 2 YEARS later no refund no call no reply. BOTTOM LINE NEVER BOOK WITH THEM!!!… Read Full Review

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★☆☆☆☆

“Never sent tickets”

Written on: 12/05/2017 by Garzagb375 (1 review written)

Waited and waited never sent my tickets phoned them many of times kept saying there sorting it but never did please beware… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 28/05/2016 by 225Matthews (1 review written)

Will take your money and not give you what you have paid for and then refuse to give your money back nor return your calls or emails. Never have I been with such a poor customer service. I would never tell anyone to go with this company. I've if you put in a compliant they do not contact you as a customer… Read Full Review

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★☆☆☆☆

“I HAD A VERY BAD EXPERIENCE GETTING A REFUND”

Written on: 25/05/2016 by Jimenez435 (1 review written)

Make a full payment of over £1200 last week then was told that they can`t get me the ticket and I will be refunded fully on the day. 5 days gone and still chasing my money , had to go to the head-office and found a cheque there. Call Centre staff were not professionaa and a bit suspicious… Read Full Review

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★☆☆☆☆

“rubbish!!”

Written on: 11/04/2016 by MarkusMunoz175 (1 review written)

worst experience EVER! they kept adding money to the tickets, and they confirmed two tickets and took the payment but did not confirm my two children's tickets so they did not have a seat on the same flight!. This went on for two days, and they kept asking for more money and charging cancellation fee's. Never go to them again. I have written emails for all my payments and confirmations that they did not send e tickets for. Took my money and I was left without tickets… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 22/03/2016 by JaylaWarren490 (1 review written)

Horrible service. No help what so ever. Kept adding more money. Couldn't help me with anything and always lying… Read Full Review

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★☆☆☆☆

“Was sold tickets to new york via ukraine after being...”

Written on: 07/12/2015 by zaboyken (1 review written)

Was sold tickets to new york via ukraine after being told it was a direct flight. Devon is a liar .DO NOT believe positive reviews on this website they are written by themselves and by their employees in Sri Lanka.The flight was a nightmare ,26 hours when it should have been 7. Once i had confirmation email i noticed the error and rang straight back. Straight away i was told he has gone home now and can't deal with this til tomorrow . Then i asked for assurance that there would be no problem… Read Full Review

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★☆☆☆☆

“Ruined out Excitement”

Written on: 20/10/2015 by Quentinc304 (1 review written)

It was a mistake booking with this company...poor communication, they have sales team who talk too much, do not listen, do not give full information about visas, their team manager also takes their side, so apology from anyone. We have been on many holidays and never have we had this much hassel and stress prior our holiday. Its better just to book everything online and get best deals rather than go through the sales team here When we tried to complain all the staff were not comprising or… Read Full Review

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★☆☆☆☆

“Unfortunately a bad experience. No replies to emails...”

Written on: 12/10/2015 by Landyn451 (1 review written)

Unfortunately a bad experience. No replies to emails sent. Shocking service. Will NOT use this firm again. Will not recommend this firm to anyone… Read Full Review

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★☆☆☆☆

“Bad service all round”

Written on: 28/07/2015 by nuDuffy425 (1 review written)

First of all they offer flights on the website which are simply not there! I called them and when I agreed to book they tried to put me on a different flight altogether. I did finally book the flights I wanted and had to fight day after day to get my APD tax refund. … Read Full Review

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★☆☆☆☆

“Very bad Service”

Written on: 10/05/2015 by AdityaBaldwin (1 review written)

I have paid for my holiday and received no documents. I have tried to contact and just get transferred from one person to another. i have had telephone call at ridiculous hours of the night. this company may wish to work 24 hrs a day but I certainly do not. This holiday was bought as a I present I shall now be trying to retrieve the money paid and i am now left having to not only tell the person they will not be going on this holiday but take up my time finding an alternative… Read Full Review

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★☆☆☆☆

“This is an unreliable greedy travel company. They will...”

Written on: 07/05/2015 by londonkhan (1 review written)

This is an unreliable greedy travel company. They will tell lies to sell. Customers be careful. Do not buy any ticket or do any deal.London… Read Full Review

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★☆☆☆☆

“ avoid at all costs”

Written on: 09/03/2015

These people - even their names   are false. They operate under a while range of alternative names - Esperanza Travel etc and have different websites under these names. They are charlatans with as little grasp of geography as they do of the truth. They offer flights at agreed prices, tell you all is sorted and then email you with a much higher price, having wasted your time with the result that other flights have increased in price in the meantime AVOID THESE PEOPLE LIKE THE PLAGUE… Read Full Review

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★☆☆☆☆

“Never use them again”

Written on: 28/01/2015 by Karliew118 (1 review written)

Never dealt with such an unprofessional company and when I complained just got promised someone. Would call me back but never did I will never use again… Read Full Review

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★☆☆☆☆

“mis information given, you're just trying to get sales!!”

Written on: 20/01/2015 by Gg100 (1 review written)

Today your agent was asked by me for details on flights Manchester to Bangkok. I wanted one stop only and he said going out 9th Feb with Eithiad via AbuDabi was 2 hrs waiting at Abudabi before onward trip to Bangkok and coming back 5 March bangkok to Manchester via Abudabi was 3 hrs wait time. Price £470. I was about to book when my husband said let's check with Skyscanner. This return flight actually was with Jet Airways and stopped twice, abudabi AND Mumbai !!! This must have wasted two… Read Full Review

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★☆☆☆☆

“Misled Quotation”

Written on: 18/01/2015 by noO'Leary339 (1 review written)

The agent was friendly, but the estimation I was given had extra hidden charges, The Agent did not inform me on the phone and email about booking fees, which is not right, so it was very disappointing to be charged on the booking confirmation, I would not recommend them as it is not a honest way to do business, would I need to use their services, which I doubt, I will have to take this into consideration… Read Full Review

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