not as advertised

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1.9 / 5
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Guest's review of Thomson Holidays


“not as advertised”

Written on: 12/09/2013

at manchester airport,cabin crew manager was over 1 hore late which ment we were delayed,at phaphos airport we had paid for coach transfer but were not aloud to get on coach for ages, we were left on the carpark with children until the rep said we could get on the bus as our names were down. we arrived at apartment late, it was not as described we have paid alot less with thomas cook for holidays and had nuch better, hotel was in avery run down part of phapos, empty shops and resturants broken glass everywhere which is not good when you are all wearing flipflops, noisy disco friday and saturday,no clean towells all week. very long queue at aiport on the way back 2 hours thomson staff no where to be seen, this was the first time we have been away with thomson and will be the last, always booked with thomas cook, much better for alot less money

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