Misrepresentation about the Price on their Website

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Guest's review of SmartFares - www.smartfares.com


“Misrepresentation about the Price on their Website”

Written on: 17/05/2014

I purchased a ticket that shows the price $$1,282.00 Tax: $135.02 and totals:$1,417.02 and after I purchased it I did not see the confirmation number and not get any email and I tried it one more time and called the customer service at the same time and when paid for the second time the customer service told me you have charged for about $1859.02. Then I said please cancel this reservation immediately. When the information is not correct on your website I am not interested in this flight. He said you cannot. There is a penalty for $150.00. But on top of the flight I purchased it says Free Cancellation.I would like to know the correct price and the cancellation policy before I made my purchase. Not misrepresentation.

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