written by celticvoice on 26/04/2014
Did not like working with customer service. But I probably do not like CS in general. Customer service folks do not anticipate the needs of the consumer and usually answer questions w a black & white answer, especially those individuals from another culture. Plus they speed thru the info you need the most & take too long on time -wasters ie. connection times & lcoations. i just want the end arrival time. Is it a 3 hr flight... or an 8 hr flight?
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