customer service reps

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ctcreegt's review of SmartFares -


“customer service reps”

Written on: 12/11/2013 by ctcreegt (1 review written)

Tried booking a flight....wouldnt go through...with in a few moments I got a call from rep saying that flight wasnt available. I refreshed my computer and it was still there. He stated he couldnt see it but that I should go ahead and book it. Asked if you work for the company and I can see it why cant you? He said because it wasnt available. SO! I stated you want me to now try and book a flight that isnt even available? He was flustered and seemed to understand he was talking out of a different orfice. I asked about the promocode on the web site for $20 off for calling but again he didnt see that or know about that. Wheni asked to speak with a supervisor he hung up on me! Would not recommend. Horrible!

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