Bate & switch

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Greybeck's review of SmartFares -


“Bate and switch”

Written on: 30/07/2013 by Greybeck (1 review written)

Coupon-Promo code offered when I opened this site did not work. When I pressed Purchase, the site blanked out and I had to call your 877 number, for assistance, where they told me the flight I wanted, and the 3 other flights which were offered, were ALL sold out at the sale price and were now 200+ more. I told them I did not believe them and that this was a bate and switch. I hung up, went back online and went through the purchase, without the coupon, at the sale price with no problem. Coupon-Promo code on the site is still bogus, as well as the (non)customer service.

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