terrible customer services

On The Beach Holidays - www.onthebeach.co.uk
★★☆☆☆
2.1
30.0% of users recommend this

Alison41's review of On The Beach Holidays - www.onthebeach.co.uk

“terrible customer services”

★☆☆☆☆

written by Alison41 on 11/05/2015

Been trying too add a passenger to my booking for the last three weeks sent countless emails and messages tried to call to make the change takes 30 mins to get through and then they tell you they cant help, meanwhile the flight has increased £70, will never book through this company again, terrible customer service.

Onthebeachholidays's Response to Alison41's Review

Written on: 19/05/2015

Hi, I'm really sorry you're having problems making an amendment to your booking, we're extremely busy at the moment and are working our way through change requests as quickly as possible. I'm sorry for the inconvenience caused - Emily

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