Would never use again

On The Beach Holidays - www.onthebeach.co.uk
★★☆☆☆
2.1
From 1605 reviews
30.0% of users recommend this

Coco56's review of On The Beach Holidays - www.onthebeach.co.uk

“Would never use again”

★☆☆☆☆

written by Coco56 on 07/05/2015

After booking I cancelled my hotel and kept the flights.. Then paid for flights in full.. Only to find they then took another £720 from my account.. Can't understand why this has happened. Now I'm going to have to phone them again and wait for ever to get to speak to someone to have my money refunded. This is outrageous taking all that extra money from my bank account when I had already paid in full.



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Onthebeachholidays's Response to Coco56's Review

Written on: 12/05/2015

Hi, I'm really sorry to hear you've had problems with your order. I can't take your reference number over a public forum so I'm unaware of your booking myself. I hope this has been sorted for you and I'm sorry for any inconvenience - Emily, On the Beach

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