written by on 24/01/2013
After being ripped off by another online holiday company with quite a big profile I was cautious about booking through On The Beach but I have to say they were great. Dead easy to pick and choose and compare hotels and flights and most importantly, the initial price quoted was exactly the price we paid! (not the same everywhere I'm afraid).
Will definitely use them again and we had no experience such as the negative reviews on here so I'm hoping that we continue to receive such a good service as last time.
Communication and customer service was good too;only thing i'd like changed is the admin charge for amendments to the booking (£30 for adding bags etc) but as long as you're clear about your requirements at time of booking you wouldn't face this problem.
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