written by breakfastbloke on 22/09/2013
This is a very long story so I am going to cut it short. My disabled wife and I had a nightmare with Olympic last year. Flight changes, poor rep, not being told of flight changes, lying rep. We have followed there complaints policy, have contacted ABTA who are USELESS. We send letters EVERY month with the same questions detailing the same complaints and still this matter is unresolved. I would NEVER recommend Olympic to anyone - ever. If anyone from Olympic reads this the complaint reference is 47467 - though I doubt you will respond. All we want is an explanation, an apology and a reasonable form of compensation.
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