Media Travel - total nighmare - proceed with care

Click here if this is your business
★★★★☆
4.3
From 66 reviews
88.0% of users recommend this

Guest's review of Media Travel of Harrow

“Media Travel - total nighmare - proceed with care”

★☆☆☆☆

written by on 17/11/2012

If you are considering booking with these people, think again.
Prices look good at first but, rarely have I come accross such poor customer service.
We paid almost £1800 on a 5 star Greek holiday featured on Teletext.
When we got to our destination at 1:00am in the morning there was no booking, we had to make our own arrangements to get to alternative accommofation 90km away.
Trying to make contact by phone is almost impossible.
We formally complained on our return to the UK, sending all the infromation they requested, 2 months on nothing. Guess what no response.
CAB believe that is may be a scam,featureing a top class hotel but not actually booking it, and making a resevation at a completely different and inferior location at significantly lower cost

Now going through the small claims court to recover our expenses.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account