written by Ruthw21 on 04/04/2016
Arrived full of hope at lovely hotel entrance BUT no spa, no beach beds on the beach, no lift down to the beach as advertised, - been told these things may be available by Friday ........asked to wait 1 hrs for the room - still waiting 2.5 hrs later, asked to speak to the manager only to be told I need to book an appointment with him.........still waiting to know when!!
So if you are booking Corfu Palace Hotel BEWARE as its a lot like Faulty Towers......sadly!!!
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Lowcostholidays.com's Response to Ruthw21's Review
Written on: 04/04/2016
Hello,
Let me sincerely apologise for any inconvenience faced on occasion of this booking. Please, be advised that there's an emergency phone number on your holiday confirmation which will put you in touch with our on holiday team who'll advise you in case of any difficulty.
I hope everything will be sorted out soon!
Kind regards,
The lowcostholidays Team