Outstanding Customer Serivce

4.0 / 5
80% of users recommend this

Guest's review of Lowcostholidays.com - www.lowcostholidays.com


“Outstanding Customer Serivce”

Written on: 07/05/2014

I regualary use Low Cost holidays to book all or part of my holiday and this year is the first time I have had to phone and email to amend the details. The first reason I had to phone was that there was an error in the booking (for some reason there was 2 hotels) and one phone call (which was answered timeously) and the fault was rectified. The second thing I had to email about was a mistake I hade made in my insurance and although the email contact was longer than expected the monies was refunded in full into my account. Well done to all concerned.

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