customer service friendly

4.0 / 5
80% of users recommend this

Guest's review of -


“customer service friendly ”

Written on: 30/12/2013

I decided to surprise my boyfriend and book a romantic break to Venice for Christmas. The website was easy to navigate and had no problems. I’d booked for 4 days but on my confirmation it stated only 3? Customer services were helpful and got back to me quickly apologising for the confusion and all sorted. So all in all can’t complain!

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Written on: 03/01/2014

Hello there,

Thank you writing this lovely review.

I do apologise for the initial hiccup you encountered with your booking, but am so glad to hear it was all sorted in the end.

I hope you and your partner had the romantic trip you were hoping for, Venice is a magical city and always such a popular destination for couples so I don't doubt it was magical.

Kind regards,


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