Fantastic Hotel

4.0 / 5
80% of users recommend this

Guest's review of -


“Fantastic Hotel”

Written on: 10/11/2013

Overall the Paris package was enjoyed by all in the party,and the Kyriad Hotel in Paris exceeded our expectations.The only minor problems we experienced was that we were booked on a "mini flight"(which wasn't explained) and the airport transfer on arrival was poorly organised and was resolved by help from the package emergency help centre. However,we all found it good value for money.

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Written on: 10/11/2013

Good afternoon,

Thank you for this good 4 star review.

We're sorry to hear about the airport transfer issues. As you can imagine, with any travel company, problems can arise. We are quick to help as soon as an issue has been brought to our attention. I can see that we were quick to respond and sort it out very quickly.

Not only do we want to create great experiences for our customers we want to create above and beyond experiences. Clearly your holiday expectations were exceeded and we're really glad of this.

We really hope you choose us again for any future bookings.

Kind regards,


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