Visited Blackpool for Christmas. The coach trip and driver were excellent We stayed at the Georgian Hollies hotel. The hotel was very poor and badly organised. The food was hit and miss one day ran out of soup.They had a buffet and we had to queue for half hour.The rooms were very small with a double bed against one wall and one single wardrobe. Could not go in the concert room as people had reserved tables by putting drinks on them before going for dinner to keep the seats. I did complain to the manager about this but he had no interest to solve the problem. I certainly would not recommend this hotel and will never return. .

I won a competition on facebook with Leisuretours with an overnight stay in Village hotel Swindon on 9th December. Blenheim Palace on Saturday and Bath on Sunday before returning back to Cardiff.The driver was very welcoming and informative.we arrived at Blenheim Palace and was given tickets for entry to Palace also light show. Very enjoyable in Palace to see Sleeping Beauty tour,unfortunate the wind too high to see light tour but Leisuretime has e.mailed a refund to us off a future trip. Thankyou for a lovely weekend.k

My husband and I went to Torquay on the 28th August till 1st September with Leisuretime by toureasy.Our driver couldn't do enough for you.He was very friendly, very polite .We had a laugh with him .We went on excursions and he told us everything we needed to know like what time we had to be at the bus and what time we needed to take our luggage to the bus on the final day. The hotel was great and we would book again and recommend people to go with leisuretime by toureasy as you get well looked after and they do everything to make your holiday very good.The places we went on excursions were very interesting and lovely. Keep up the good work.

We stayed in the Mercure hotel, Bolton. Comfortable. Staff were all really friendly and helpful. We all felt very safe in her hands as she drove us around and manoeuvred the coach into some tricky parking spots. She was a clear communicator and kept us on track with times. A highlight of the trip was the Easy Lancs Railway and Manchester ship canal cruise. We enjoyed the Coronarion St tour but didn’t get to meet any of the actors.

She was amazing. Good driver and friendly and helpful.

Hi on the 27th of may 2023 me and my boyfriend and my mum and brother went on a day trip to Tenby it was a bank holiday weekend took us ages to get there as we left Cardiff at around 9:40am it would of been better if we left at 8:30am as we would of had longer down Tenby our driver was so lovely always making sure everyone was alright and we even had a bottle of water free she made our coach trip enjoyable.

Just returning from a great weekend in Tenby, awful weather but made up for by everything else. Communication, organisation, professionalism all first class. Amazing driver, very capable and friendly. We have stayed at the Belgrave many times over the years and it never fails to please. We had a large, sea view room with a table and chairs in the bay window overlooking beautiful south beach. The food, as always was freshly prepared, tasty and hot and the newly refurbished restaurant was very pleasant. The staff could not do more to please. A big bonus for us was the specially requested Chepstow pick up. Make it a regular and you've got our business !

I didn't even want to give them one star as they don't deserve that, but unfortunately unable to write review otherwise. Been waiting for refund since last year and if you do get through to their unprofessional staff they give the same well rehearsed speak that they are waiting for their refund from ABTA. They tell us that they refunded our money to Tailor-made Travel who went I to administration, but they are not prepared to provide evidence of this. Last phone call the person would not give her name an put the phone down. Been a loyal to customer of Leisuretime but will never use or recommend them to anyone. Have no choice but to seek legal action and get X-Ray involved.

Our driver absolutely made this trip. He was so friendly and helpful, couldn't have asked for more. The whole trip was great, the only disappointing part was the food in the hotel which was not Leisuretimes fault. The coach was very comfy and warm and the driver made sure we were safe and gave us clear instructions and times to be back on the coach. Overall excellent value for money and would definitely go with Leisuretime again .

Fabulous time from the time we got on the coach to the time we got off the coach driver was helpfull and very Clear on the trips provided only one complaint would have done the trips the other way around would have preferred to have gone to Dartmoor on the tuesday as the market was open and Plymouth on the wensday Cleveland hotel staff fridly hotel warm and clean food good entertainment ok would highly recommend going on a mystery toure

My wife & i booked a 7 day break to Scotland with leisuretime at the beginning of May this year.Where we were supposed to be staying at the Fishers hotel in Pitlochry.Alas a fortnight before we were due to depart we had a letter from leisuretime to say we would be staying the Loch Rannoch hotel, which is about 20 miles from Pitlochry ,and in the middle of nowhere.Never the less the hotel was very nice,although the staff at mealtimes were lacking.The service was terrible,the first morning we had menu,s on the tables with a choice of buffet breafast or a cooked breakfast,also a choice of smoked salmon,smoked haddock or kippers,all at a £3 supplement.Alas after the first morning the menu,s disappeared,and you were served with a cooked breakfast whether you wanted it or not.Having said all that the holiday itself was smashing.With trips to Aberfeldy distillery,Blair Atholl castle,a trip on the Strathspey steam railway,and on the way home a trip to Leith docks in Edinburgh to go on the royal yacht Brittania.The trips were very good.Another thing we were not told is the overnight stops ,one in Morecambe on the way to Scotland which was a nice hotel,and one in Preston on the way home not so good.Also we we lost over an hour at Magor services,as we had to change coaches,as there was a problem with the one we started with, although it was quite a new coach.But i must admit our coach driver was a smashing guy,and i think all the other passengers would agree with that.

absolutely terrible v uncomfortable coach. Took 10 hrs to get there. Travelling back on hottest day of year had to wait 3hrs in services outside Birmingham for a change of driver then air conditioning stopped working. It was so hot and didn't stop again for 6 hrs when had a 5 minute toilet break while driver changed again, just as well as toilet not working on coach. In all took 12 hrs to get home. Leisure time did not care as phoned them during journey and they placed all blame on coach company. Arrived home feeling very ill and very very fed up. Never again, Edwards sooo much better

coach trip. Very professional all round. Hotel central to where we wanted to visit. Hotel staff pleasant and helpful Coach Driver excellent. Will definitely go with Leisuretime again.

My husband & I went again this year on a super deal staying at Rivera hotel Torquay. Journey was much better this time with fewer pickups, hotel is currently being refurbished. Our room was a little dated . But new owners doing a great job . Loads of improvements & lots being spent . Food was good, staff very helpful. Overall very good value. We had a lovely time & can't wait to go on another break with leisuretime soon.

Firstly, coach arrived exactly on time for pickup, we were to meet other coaches at Cardiff West and then transfer to coach taking us to our destination. It was a little problematic with luggage but an extremely helpful young lady assisted us, so no major problems ensued. After several pickups we made our way to Babbbacombe, stopping off twice, once at a service station and secondly at Trego Mills centre near destination. We made excellent time and our driver was a cheerful soul. On arrival at Babbacombe Hotel we were expected to take own luggage from coach,but once left in Hotel lobby cases were taken to rooms by staff. Our welcome was pleasant, rooms excellent with lovely comfortable beds, ample bathroom with toiletries included, plentiful hot water and everything spotless clean. Food and dining room service was excellent and overall entertainment was pretty good, the downside being that entertainment ended too early at 10.20 pm due to other guests making early morning departures on coach trips. Our coach trips consisted of a period of time spent in Plymouth followed by an hour the same day in Torquay. We were disappointed that the trips were not split over 2 days, but had the option of returning to Hotel should we not want just an hour to visit Torquay. We took a taxi the following day to Torquay which the Hotel booked for us and which was good value and recommended. Our return homeward journey again was excellent with a stop off inevitably at Burnham on Sea, a place it seems the majority of tour operators use,some of us like it and some don't!! At Cardiff West after several drop offs we were very pleased to find our homeward coach came in shortly after our own and our journey was swift and pleasant. We have travelled with Leisuretime before and experienced some delays, mostly beyond their control and we have had one Hotel that may not have been quite up to the mark, but on this occasion can genuinely say that we were all (a party of 9) very pleased. Would have no hesitation in booking with this company again, excellent service and value for money.

I am due to travel on Saturday to Oxford and bicester on the Sunday - Oct 2017 I am today told that the hotel we are staying in is 1.5 hours away in Luton airport.An airport with no alternative facilities or place to go in the evening. I am speechless!! How on earth can this trip be promoted as an Oxford trip when it is in another county, is bound to cut short any time in Oxford and a very early trip to Bicester Cardiff is 2 hours away and technically a similar distance for me to return to my home. I can't begin to understand how it is acceptable. Even the staff I have spoken to on the phone are surprised and am hoping they can see how the trip arrangements are a far cry from what any customer wants ( and a very misleading description for the trip) . I understand they have the right to select an allocated hotel, but a reasonable location to a maximum of 15mins I would have thought and not a different county!!! Far from acceptable given the distance to travel and not a customer'service fault to accept poor planning. I am hoping a full refund is possible. The location would have ensured no booking at all.