Not bad for central London

4.4 / 5
93% of users recommend this

Terry361's review of


“Not bad for central London”

Written on: 29/06/2014 by Terry361 (1 review written)

I had specifically requested a room with a toilet as I was suffering from morning sickness, but ended up with a room with a shower!
The light above the bed didn't work, but on the good side, even though I was at street level the noise wasn't too bad and the TV worked fine. It was very central and reasonably priced.

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Written on: 01/07/2014

Hi. Thank you for your feedback over your recent stay in London. I was sorry to read that it didn't meet with your total satisfaction but I would like to thank you for taking your time to make us aware of the issues you mention. We rely on such feedback to ensure our customers receive the level of service they require and I am sorry that this was not completely the case here. If you would like us to look into further please reply here quoting your booking reference number and I can address those points on your behalf. (John)

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