Over booked

4.4 / 5
93% of users recommend this

ritaj's review of LateRooms.com www.laterooms.com


“Over booked”

Written on: 07/10/2013 by ritaj (1 review written)

Booked our room as usual through Late Rooms had it confirmed, booking reference plus address etc all in place only to discover when we were almost there that our room had been double booked and they were full. Not the best start to a weekend away.

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Laterooms.com's Response to ritaj's Review

Written on: 07/10/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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