written by on 07/10/2013
Hotel had already taken a booking. Late Rooms phoned 10 mins after booking to tell us this and tried to get us something else to no avail. 20 mins later the hotel phoned also,as they could not get on to the Late Rooms website. Lesson learned. Phone the hotel direct.
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Laterooms.com's Comment
Written on: 07/10/2013
Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)