Unsatisfactory service

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Guest's review of LateRooms.com www.laterooms.com

★★★☆☆

“Unsatisfactory service”

Written on: 05/10/2013

Did not receive e-mail confirmation. Reported this by telephone and was assured that this would be rectified. disappointed to report that this has not happened.

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Laterooms.com's Comment

Written on: 07/10/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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