absolutely disgusting rude staff

4.4 / 5
93% of users recommend this

beckypetch's review of LateRooms.com www.laterooms.com


“absolutely disgusting rude staff”

Written on: 24/08/2013 by beckypetch (1 review written)

What a joke this place is and late rooms it's self I had your pay twice a hotel room to find all the lights were not working had to ASK for towels staff was very rude towards us and called us liars no help to the room and a nappy full of stinking poo left in the hotel room absolutely disgusting dirty and hideous unless the lot of them they all want sacking and the lot of you from late rooms your a disgrace of a company fix up!

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Laterooms.com's Response to beckypetch's Review

Written on: 28/08/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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