written by on 20/07/2013
I had used Laterooms previously to book rooms and found the choice of rooms available and the ease of booking on line outstanding. This time I was unable to book the desired room on-line and was asked to phone Laterooms directly for confirmation that the room was still available and to book & pay. The person that handled the call was quick, efficient and my room was booked and paid for within minutes. I received confirmation to my mobile phone and soon after to my email address. It's difficult to imagine how the service could be improved.
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