Double booked

4.4 / 5
93% of users recommend this

Guest's review of


“Double booked”

Written on: 19/07/2013

We have just found out that although we booked 2 rooms and have confirmation of this from you, the guest house were told by you that we had only booked 1 room. As a result we are a room short!! Not impressed!!

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Written on: 20/07/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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