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Guest's review of



Written on: 19/07/2013

when i booked through late rooms i was more than pleased with how easy it was. However when arriving at our destination there were no findings of the booking whatsoever. As i took the printed details with us the man on reception had no choice but to find us somewhere, which he did and gave us an upgrade as the room chosen was also booked. All turned out for the best in the end, but could have been very different outcome.

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Written on: 20/07/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you let us know the booking reference number? Then we can see what we can do for you. Otherwise thanks a lot for your feedback and for taking time to leave a review (James)

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