Credit Card Security

4.4 / 5
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Guest's review of


“Credit Card Security”

Written on: 06/07/2013

Since I booked a room through my credit card has been fraudulently used on the internet to book other hotel rooms and to top up mobile phones.

My bank will be investigating, and of course I cannot say whtehr the security breach happened at, but I am very annoyed, as you were the first internet payment I had made for a long time.

Your credit card payment systems appears non-standard and custom programmed so I suggest you take a close look at it.

Yours sincerely


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Written on: 06/07/2013

Hi. Really sorry to hear that you've had some troubles with your card and bank account. We take security very seriously at laterooms, and do not keep any card details on file once the booking has been made. I hope you manage to get to the bottom of this problem, and we would always be willing to co-operate should you need to speak with us. Thanks (James)

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