Worst site ever

LateRooms.com www.laterooms.com
★★★★☆
4.4
93.0% of users recommend this

Guest's review of LateRooms.com www.laterooms.com

“Worst site ever”

★☆☆☆☆

written by on 04/03/2013

I booked the wrong date by mistake and when tried to fix it, realized that the price per night that LateRooms.com were charging me was 20% higher than booking directly with the hotel. When I mentioned it, they said there was nothing they could do and when I tried to cancel my booking they said it was not posible. I ended up paying a very expensive night, and on top of that they said that breakfast was not included even though it was.

Laterooms.com's Comment

Written on: 05/03/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you email [email protected] with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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