Unacceptable!

Click here if this is your business
Lastminute www.lastminute.com
★★☆☆☆
1.6
From 586 reviews
17.0% of users recommend this

Hilton5's review of Lastminute www.lastminute.com

“Unacceptable! ”

★☆☆☆☆

written by Hilton5 on 14/06/2015

Booked a holiday with them. Few hours later received a phone call telling me the flight operators (Thompson) had not updated their details and those flights were no longer available. I was offered another - more expensive - flight but I declined and asked for full refund as they couldn't honour their part of the contract. A week on I'm still waiting for the refund. Luckily I had spare funds and was able to book the same holiday with a different company and - guess what?- Thompson had the exact same flights available!! This is clearly a trick to get more money out of poor unsuspecting customers.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account