Rip off merchants

Click here if this is your business
1.6 / 5
20% of users recommend this
Click here if this is your business

GisgruntledCornwall's review of Lastminute


“Rip off merchants”

Written on: 21/04/2014 by GisgruntledCornwall (1 review written)

Cost of booking a special offer 'secret location' hotel was the same as walking in off the street and the wrong type of room was booked by last minute incurring an extra cost.
The so called customer care team choose not to understand English when confronted with their own contradictory statements. They then do not follow up on promises made to reply to calls and provide refunds for the extra cost of the room as promised.
Overall a thoroughly painful experience not to be recommended to anyone.

Get Great Holidays Deals From Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Great Deals on Expedia