Bad experience

3.7 / 5
67% of users recommend this

Guest's review of HotelsOne -


“Bad experience”

Written on: 01/09/2013

We checked in on 8/27/13 and had to leave by 1:00AM because of a flee problem My sister-in-law felt as if something was clawing on her so she got up and found a flee on her forehead. She then found flees all over the bed. Mine and my wife's room was not clean. The clerks were very nice and understanding.

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Hotelsone's Comment

Written on: 04/09/2013

Dear Customer,

Our apologies for the inconvenience. Can you send us
your bookingnumber and full name, so we can look at this issue and make sure the
hotel will make sure the rooms are clean? Thank
you in advance.

Kind regards,

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