Terrible, no customer service

2.6 / 5
43% of users recommend this

JovanHay's review of Hotels4u.com - www.hotels4u.com


“Terrible, no customer service”

Written on: 16/04/2014 by JovanHay (1 review written)

First of all they do not advise of any cancellation policy. When trying to change a room I tried to call their telephone line, it took over ten minutes before they picked up the call and another eleven minutes to answer a simple question about changing the room for one night. I would not recommend using hotels4u purely for the reason that once they have your money they are not interested in providing customer service. Think twice before using hotels4u.com. Disgusting attitude!

Get Great Holidays Deals From Expedia
Report this review
Was this review helpful? 0 0
Great Deals on Expedia