written by on 30/03/2013
Chose this hotel because of its location. Do not usually use 3 star hotels in Asia but am glad we chose this one. It is a small hotel in the heart of the center of the old Hanoi.The rooms are very well decorated and offer all the amenities required, clean and well maintained. We stayed at this hotel for 2 nights at the start of our Vietnam holiday. Arriving very tired at 10.30pm we were shown to a lovely room. We found it quite spacious and VERY VERY quiet. The hotel staff were very friendly and helpful during those first few days in Vietnam. Great staff with excellent English. Looking forward to coming back!
written by on 28/03/2013
We had a most excellent trip throughout Vietnam & did two of our hotel bookings on the internet with Tun travel prior to arrival from the USA. Their website & assistance was much appreciated from the other side of the world with some unknown variables from our end. The staff was very helpful & accommodating. I called them a couple of times when we encountered problems or surprises from within Vietnam & they handled things efficiently.
written by on 28/03/2013
TUN Travel make my holiday more wonderful.. thanks hotels-in-vietnam.com... You always make my day!!!
written by on 28/03/2013
We had a most excellent trip throughout Vietnam & did two of our hotel bookings on the internet with Tun Travel prior to arrival from the USA. Their website & assistance was much appreciated from the other side of the world with some unknown variables from our end. The staff was very helpful & accommodating. I called them a couple of times when we encountered problems or surprises from within Vietnam & they handled things efficiently.
written by on 27/03/2013
Thank you for arranging our hotel, flight booking and airport transfer. All went smoothly. The only issue was the flight time we requested did not eventuate. My only comment is that it would have been good to know this prior to our arrival in Saigon. Never the less I would have no hesitation in using your services again.
written by on 26/03/2013
The Hanoi View 2 Hotel staff was friendly and helpful. They helped me with tours and taxis. Also, the receptionist explained the money to me. I would have been cheated many times if it weren't for her. The motorbike taxi and car taxi were friendly and honest. The room was clean, quiet and I really appreciated the cable T.V. and stocked refrigerator. I would definitely stay at the hotel again.
written by on 26/03/2013
I had a very good tour in Vietnam and enjoyed Vietnam and found the people very friendly and nice to talk to. The Hanoi view 2 hotel in Hanoi I found very good the staff were very friendly and helpful, the location of the hotel was in a great area very easy walk to the river and close to all other bars, cafe’s and tourist places. I wish to go to Vietnam again sometime and would stay there again. I even walked to your Tun Travel office at Bat-Su street in Hanoi to talk to the lovely ladies there and found them to be very friendly and helpful and I would again use Hotels in Vietnam and Tun Travel to make booking for me for a holiday to Vietnam again Thank you.
written by on 24/03/2013
Travelling with a party of 8 adults and 1 child. They were quick in response. Their webpage contained accurate information on prices and descriptions of the hotel rooms. I really appreciated your quick responses. We got rooms booked within 10-15 minutes by phone. I do however think that their transfer services are overpriced as compared to comparable alternatives. Located in a market street, 50m from Hanoi railway station, Van Mieu, Ho Chi Minh museum. Despite the noise and smell it meant food was nearby and available. Lower floor will hear noise from the street market in the morning
written by patriciahealy86 on 23/03/2013
I used your service to book 2 hotels - the Win Hotel in Hanoi and the Thanh Noi Hotel in Hue. I was very happy with both and will stay again in both when next I return to Vietnam.
written by john_critchley on 21/03/2013
I would like to thank your company for an excellent job. Myself and my friends really enjoyed our trip to Vietnam and that includes your service, it was really very good. Hope to deal with you again sometime in the future.
written by VuongNT on 21/03/2013
I would like to express sincere appreciation for the assistance in seeking accommodation for me. You have my full praise for your staff professional approach, particularly one lady, and most of all the follow up to keep your customer inform. This is CLASS SERVICES. You certainly will always have my business whenever i am in Hanoi, either looking for place to stay or go on a tour.
written by Amee_Atotubo on 19/03/2013
My husband and I thoroughly enjoyed our Vietnam holiday. In fact, I have suggested this destination to some relatives and friends. And because we were satisfied with your service, we have recommended that they book with you, as well. Unfortunately, there were some minor problems like the transfers. We did not arrange this with you hoping we could save if we just take a cab. However, in addition to the language problem, the taxi drivers in HCM and HAN airports both tried to overcharge us. After this experience, I have suggested that these airport transfers be arranged wtih you as well since your rates are reasonable. Lavander Hotel is ideally located in HCM because it was just a few meters from the Market. The room assigned to us was excellent except that it did not have a window. I suggest that this is clearly declared when you confirm the booking. Their buffet breakfast that came with the room was delicious. My Splendid Star in HAN was not located on a major street and we were surprised when the taxi driver told us that we had to walk down the alley because his cab cannot go thru the street. Again, this information should have been disclosed at the time of booking/confirmation. The family-run hotel was gracious enough to give us the suite even if we booked only a regular room. This was because I specified a room with window. We had a rather unpleasant experience on our way back to HAN airport. We arranged the airport transfer with the hotel and paid this the night before our departure. Unfortunately, we did not ask, nor did he give a receipt for the payment. While in the cab, the driver told us that we have to pay him for the transfer. After several phone calls, the hotel staff apologized for the mistake. It almost ruined our Vietnam holiday. Over-all, we were happy with our Vietnam experience and promised to go back to visit other provinces. Thank you.
written by Michele_Thompson on 18/03/2013
I've used Hotels in Vietnam a number of times and have even recommended it to my friends. I'm a scholar who studies Vietnam (History of Vietnamese Traditional Medicine) and I'm quite familiar with Vietnam so I really don't go on "tours" so to speak. I usually know exactly where I want to stay and Hotels in Vietnam has always given me very very good service whether I was traveling by myself or reserving rooms for myself and a group of students. [name removed] has been particularly helpful as I often need to request special group rates or I need something else that it special and I can communicate with her directly when with most tourist web sites you can't actually talk to anyone. I really like that aspect of Hotels in Vietnam and I hope that Tun Travel won't do anything to change that. I've traveled all over the world in the course of my research and Hotels in Vietnam is my very favorite web based booking agency. In fact if Hotels in Vietnam went international I would probably use them for other trips in Southeast Asia. Michele Thompson Professor, Dept. of History
written by tunghm on 18/03/2013
we ara very enjoy for this trip, Good hotel, n nice tour n good guide, but i worry about your driver from Hanoi to Halong Bay, He can make a call with 2 handphone ha... Tour with Oriental Sails is A great n memorable for my family. Hope can try again this tour. Thanks very much for yours service!
written by on 16/03/2013
I booked on this site for my first holiday in Vietnam. They did an excellent and efficient job. Very easy, convenient, and I could save a lot of time and money. Really good value for my money."
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Benner_Kat's Comment
Written on: 28/03/2013
I couldn't agree more :) I still keep a cup they gave me