great staff

4.8 / 5
99% of users recommend this

mac76's review of -


“great staff”

Written on: 03/06/2014 by mac76 (1 review written)

I received a confirmation text with postcode of hotel. I was emaoled the day before to advise me tge booking had been cofirmed and the names of staff concerned. Hotels direct were faultness. The hotel was in a great location for the strand and covent garden. All are within walking distance. We didnt have breakfast included but there are plenty of places to choose from all on the door step. I found the beds amazingly comfortable and the room was spacious. The only points are didnt like was the bass of the music from across the road on friday night and only having 2tea bags with full fat milk. However i rang reception who put me through to the restaurant and they sent a jug of half fat milk with extra tea bags. I would stay at this hotel again.

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